Cubularity Support Options
The Cubularity support team can provide the technical assistance to help you deploy and maintain
solutions using the Cubularity Knowledge Platform. Our goal is to support you in getting Knowledge
Platform installed and operational as quickly as possible and keep you running smoothly thereafter.
We do this by providing technical resources and online information and by offering responsive
telephone and email support by professionals trained to meet your specific support needs. We offer
the following options:
Free Trial Period Support
All Knowledge Platform users receive free support for the first 30 days that includes:
- Responsive and convenient email support
- Online information and technical resources
Cost: Free! Download Knowledge Platform Now
Annual Support Subscription
Registered users may purchase a subscription for annual support that includes:
- Telephone "Hotline" from 8 A.M. to 6 P.M. Pacific Time, Monday through Friday (except holidays)
- Unlimited, Priority email support
- Critical Problem Alerts via email
- Free updates of minor releases of Knowledge Platform
- Discounts on major releases of Knowledge Platform
Cost: $89.00 per copy, per year.
Purchase Annual Support Now
Per-Incident Support
All Knowledge Platform users may purchase additional support on a "per-incident" basis. These services are
offered for the identified incident until it is resolved or closed and include:
- Telephone "Hotline" from 8 A.M. to 6 P.M. Pacific Time, Monday through Friday (except holidays)
- Unlimited responsive and convenient email support.
Cost: $35.00 per incident.
Purchase Per-Incident Support Now
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